12. How was the problem solved?
13. What did the author learn from the incident?
Questions 14 through 16 are based on the following passage.
This is the local daily news. More than half of British airline pilots say they have fallen asleep during flight, a survey said yesterday.
According to BALPA, the British Airline Pilots\' Association (BALPA), 300 out of 500 commercial pilots surveyed admitted being asleep during work. And one third of these sleeping pilots said that they had woken up to find their co-pilot also asleep.
Pilot exhaustion became the headlines and aroused public concern this week when a newspaper reported two pilots on a British flight fell asleep, leaving the full plane travelling
automatically in the air. The survey came before the European governments decide on the air rule changes.
The rule changes would mean that pilots could work a total of 110 hours in a two-week period, more than the 95-hour limit under the current regulations, and at night pilots could be expected to fly for up to 11 hours, against a current 10-hour limit.
Many people are worried about the changes. Tiredness is already a major challenge for pilots who are deeply concerned that unscientific new EU rules will increase levels of tiredness, which is believed to be the leading cause for air accidents, beating mechanical faults and natural threats such as storms or fogs.
Questions
14. How many pilots surveyed have found their co-pilots asleep during flight? 15. What is the air rule change proposed by European governments? 16. What is the No. 1 reason for the flight accidents?
Section C
Directions: In section C, you will hear two longer conversations. The conversations will be read twice. After you hear each conversation, you are required to fill in the numbered blanks with the information you hear.
Blanks 17 through 20 are based on the following conversation:
W: Ticketmaster. How can we help you?
M: Hello. This is David Johnson. I have booked two basketball tickets yesterday online through your website. And I am afraid I have to make some changes.
W: OK, sir. Can you give me your purchase serial number so that I can locate your purchase information?
M: It’s BX3256, under the customer name Johnson.
W: Yes, Mr. Johnson. You have booked two tickets for a basketball game between LA Lakers and Orlando Magic on Nov 23. What can I help you with?
M: Well, I am thinking about changing our seats from the back to the front. It turned out that my girlfriend is poor in eyesight. I fear that she can’t see the stadium clearly from the back.
W: Sure sir. I should note down your stated reason for the change: Poor eyesight. OK, and there are two seats available at the 5th row. It’s quite near the main stadium. M: Oh, good.
W: But of course you have to pay for the price difference. Your previous ticket is 54 dollars each and the new ticket is 224 dollars each, which means you have to pay an extra 170 dollars for each
ticket. 340 dollars in total. Cash and credit cards are both acceptable. M: I will pay cash.
W: Then you can go to the stadium box office on that day, state your serial number and pay on site.
Blanks 21 through 24 are based on the following conversation:
M:Hey, Jenny. It’s going to be Thanksgiving . Have you bought anything? W: Sure. I have bought a lot of stuff online.
M: Online? Is it safe? I mean paying online with your credit card.
W: I am paying through PayPal. It’s a global e--business allowing payments and money transfers. It serves as electronic bridge to replace traditional paper payments, such as checks and money orders.
M: It sounds good. Does PayPal charge fees for the money transfers? W: Yes, the fees vary according to customer type.
M: Then how about the online fraud? I mean how does PayPal protect customers’ money against crimes.
W: Well, PayPal introduces a security key. The customer enters his login ID and password and is then directed to enter a six-digit security key.
M: I see. That’s helpful. I guess PayPal must be very popular worldwide.
W: Yes, sure. And paypal has allowed users to pay with QR codes in order to encourage mobile payment.
M: That’s a fashionable trend.
1. D 2. D 3. C 4. B 5. B 6. B 7. B 8. C 9. C 10. B 11-13 DCB 14-16 AAC
17. BX3256 18. eyesight 19. 340 20. Cash.
21. Electronic bridge. 22. Customer type. 23. Security key. 24. Mobile payment.
25. after 26. moving 27. educated 28. were beaten 29. because of 30. the 31. that/which 32. hottest
33. what 34. building 35. must 36. where 37. when 38. However 39. to help 40. has donated
41 G 42. H 43. A 44. J 45. E 46. K 47. B. 48. D 49. C 50 F 51-55 BDACB 56-60 ADACB 61-65 ACABC 66-69 CBDC 70-73 CCAA 74-77 BDBB
78. stating a minimum number of prison years for certain crimes 79. A new and more complicated way of criminal information analysis.
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