Organization Behavior 15e Chapter 3 Testbank(17)

Under which of the following conditions is job dissatisfaction most likely to result in turnover?

A) Employees have negative core self-evaluation. B) Employees have high education and ability.

C) Employment opportunities are scarce. D) Employees experience emotional contagion.

E) Employees have supportive relationships with their co-

workers. B) Employees have high education and ability.

Job dissatisfaction and antagonistic relationships with co-

workers predict a variety of behaviors organizations find undesirable, including unionization attempts, substance abuse, undue socializing, and tardiness. These behaviors are

indicators of a broader syndrome called ________. A) employee withdrawal

B) organizational commitment

C) job involvement D) cognitive dissonance

E) positivity offset A) employee withdrawal

Rashid is dissatisfied at work. He feels he is paid too little and asked to do too much. To compensate for his perceived unjust pay, he regularly takes work supplies, such as computer ink cartridges, staplers, and reams of paper, home for personal use. Rashid's behavior is an example of ________.

A) employee OCB B) customer satisfaction

C) high productivity D) turnover rate

E) deviant behavior

E) deviant behavior

Jason has been spending a great deal of work time talking to his co-workers about how dissatisfied he is with the job. He also has spent quite a bit of time discussing unionization. In the last week, Jason has arrived at work intoxicated twice. His behavior can be classified as ________ behavior.

A) citizenship B) deviant

C) organizational commitment

D) positive affect E) satisficing

B) deviant

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