Organization Behavior 15e Chapter 3 Testbank(9)

________.

A) psychological empowerment B) organizational dissent

C) organizational commitment D) employee engagement

E) secondary action

A) psychological empowerment

The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is referred to as ________.

A) emotional contagion B) job involvement

C) job stability D) emotional dissonance

E) direct action

B) job involvement

In her work in the publishing industry, Vera Loranzo seeks out new authors who she considers promising. In the past two

years, she has found a number of new writers whose work she thought was exceptional and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. After learning about her management's

decision, she is extremely frustrated and is beginning to resent the job she does. However, she knows there is nothing she can do and continues working because of the good perks and salary benefits the job offers. How can Loranzo's job attitude be best described?

A) low job involvement B) low job satisfaction

C) high psychological empowerment

D) high positivity offset E) low emotional contagion

B) low job satisfaction

Ben has been working as a process executive at an accounting firm for the past two years. A hard worker, his work is of good quality and he often puts in extra hours at the office to ensure his schedules are on track. Noticing his efforts, the management offers him a 20 percent hike. Two months later, Ben submits his resignation and soon joins a startup

organization, at a senior position. Which of the following best explains this situation?

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