Organization Behavior 15e Chapter 3 Testbank(4)

C) solidarity

D) consistency E) incompatibility

E) incompatibility

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________.

A) organizational dissonance

B) cognitive dissonance C) attitudinal clarification

D) positivity offset

E) affective reactance B) cognitive dissonance

Julie recently joined a youth center as a counselor who

provides support services for teenage mothers. An important part of her job involves referring pregnant teenagers to

abortion clinics, should they decide to avail of such services. This aspect of her work, however, conflicts with her religious beliefs. Her manager, Kyle, is aware of this and expects her to submit her resignation at any time, but Julie continues to carry out her duties in a sincere manner and shows no signs of

quitting her job. Which of the following best explains this

situation? A) Julie allows her professional life to be dictated by her

religious ideals.

B) Julie refuses to acknowledge the hard truths of life. C) Julie has accepted that people have the freedom of choice.

D) Julie is unable to empathize with the teenagers who visit the youth center.

E) Julie does not realize the importance of her work to society.

C) Julie has accepted that people have the freedom of choice.

Which of the following, if true, would most strengthen the argument that Sonia is experiencing cognitive dissonance?

A) She believes that cosmetics help boost women's self-

confidence. B) She believes that testing products on animals is an unethical practice. C) She majored in pharmacology as part of her master's degree program in college.

D) She recently received a positive performance review from her supervisor.

E) She is confounded by the fact that the cosmetic industry rakes in almost $7 billion annually.

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